Reviews

9.2
Review score

Score Breakdown

Cleanliness
9.4
Comfort
8.8
Property location
9.8
Facilities
8.7
Staff
9.5
Value
8.7

Reviews

    PK777
    sg

    Review score

    9.6
    27 May 2018

    Excellent location, warm & friendly host

    None
    Excellent location, warm & friendly host Jorge, good breakfast
    Anna
    cl

    Review score

    8.8
    19 May 2018
    There are no comments available for this review.
    Justin
    us

    Review score

    9.6
    17 April 2018
    There are no comments available for this review.
    Colin
    gb

    Review score

    9.2
    13 March 2018

    Very pleasant hotel

    No lift to go upstairs
    Friendly and helpful staff. Good location.
    Stephen
    au

    Review score

    8.8
    1 March 2018
    Great location near the lake. Great breakfast. Staff were friendly and helpful.
    Teresa
    cl

    Review score

    9.6
    28 February 2018

    Lovely place, great breakfast! Great hosts!

    The only problem we had was the connection to the internet, other than that it was wonderful!
    Everything was excellent! The place was lovely and right in the city center
    Valentina
    cl

    Review score

    10
    25 February 2018
    There are no comments available for this review.
    Vinod
    cl

    Review score

    9.6
    22 February 2018
    Location is very good Owner family and staff very friendly
    Carlos Trindade
    ca

    Review score

    10
    4 February 2018
    Quaint pretty place good location very griendly staff
    Jean
    fr

    Review score

    10
    31 January 2018

    Marvellous

    Nothing
    The scambled eggs The rapsberry marmelade
    gb

    Review score

    9.2
    18 January 2018

    Well located, comfortable hotel

    The car park doesn't have capacity for all guests. Room was a little noisy, but that should be expected given the central location of the hotel.
    Spacious room and bathroom, very comfortable. Well located hotel with direct access to all the amenities of the town.
    gb

    Review score

    10
    9 January 2018
    There are no comments available for this review.
    Svitlana
    ch

    Review score

    9.6
    26 December 2017
    For me the bed was a bit too soft , matter of personal preference
    Very well kept hotel, clean and has everything you may need. Staff is always there and ready to help Great location at the center of Puerto Varas
    Ian
    ca

    Review score

    8.8
    23 December 2017

    Great overnight accomodation

    Bright, clean basic room. Owners very friendly and helpful and well situated in town
    Miguel
    cl

    Review score

    8.8
    16 April 2018
    There are no comments available for this review.
    Manuel
    cl

    Review score

    10
    2 April 2018
    There are no comments available for this review.
    J. M. Smith
    us

    Review score

    10
    27 March 2018

    Gorgeous hotel in the heart of downtown

    This isn't really a negative so much as a note for other American monoglots or those whose Spanish isn't as good as it should be - most of the staff speaks no English, so we had a couple of confusing moments around checkin and parking due to the language barrier and our lack of functional Spanish.
    Beautiful, sparkling clean room in a historic building. Great breakfast with real French press coffee. The location is fantastic - easy walk to anywhere you might want to go downtown. Wonderful staff - kind, helpful, and extremely patient with our poor Spanish - we didn't always understand each other perfectly, but they bent over backwards to help us out. Pro tip: it's not really indicated anywhere obvious, but the hotel does have a small private parking lot. Leave your car keys with the front desk so the staff can rearrange vehicles as necessary to make sure no one gets boxed in.
    Hendrika
    us

    Review score

    10
    15 February 2018
    There are no comments available for this review.
    cl

    Review score

    9.6
    9 February 2018
    There are no comments available for this review.
    Annemarie
    us

    Review score

    10
    10 January 2018

    Very pleasant

    Difficult to communicate with staff since they knew no english.
    Good breakfast. Quality clean rooms.
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